Privacy policy
Introduction
This Privacy policy describes how bluClinic collects, uses, and protects your personal data when you use our website and services. By accessing our website, you agree to the practices described in this policy.
Information we collect
We may collect the following categories of personal information:
Personal identification information: such as your name, phone number, and email address, provided when you book an appointment or contact us through the website.
Appointment-related information: details related to appointment requests, preferred dates, and services.
Technical information: including IP address, browser type, operating system, device information, and access times, collected automatically to ensure proper website functionality.
How we use your information
We use your personal information for the following purposes:
Appointment management: to process, confirm, modify, or cancel your appointments.
Communication: to contact you regarding appointments, respond to inquiries, and provide relevant information about our services.
Service improvement: to analyze website usage and improve user experience and service quality.
Legal obligations: to comply with applicable laws, regulations, and legal requirements.
Legal basis for processing
We process personal data based on your consent, the necessity to perform services requested by you, and our legal obligations under applicable data protection laws.
Data retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy policy or as required by law.
Sharing your information
We do not sell or rent your personal data to third parties. Your information may be shared only in the following cases:
Service providers: with trusted third parties who support our website, communication services, or appointment systems, under strict confidentiality agreements.
Legal authorities: when disclosure is required by law or in response to lawful requests from public authorities.
Data security
We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no system can guarantee absolute security.
Your rights
You have the right to access, correct, update, or request deletion of your personal data. You may also object to or restrict certain processing activities, in accordance with applicable data protection laws.
Cookies and tracking technologies
Our website may use cookies or similar technologies to enhance functionality and analyze usage. You can control cookie preferences through your browser settings.
Third-party websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Changes to this privacy policy
bluClinic reserves the right to update or modify this Privacy policy at any time. Any changes will be posted on this page and become effective immediately upon publication.
Contact information
If you have questions or concerns regarding this Privacy policy or the processing of your personal data, please contact us using the contact details provided on our website.
Governing law
This Privacy policy is governed by the laws of Republic of Moldova. By using our website, you confirm that you have read and understood this Privacy policy.
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Terms & Conditions
Acceptance of terms
By accessing and using the website of bluClinic, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not use our website.
Informational purposes only
The content on this website is provided for informational purposes only. It does not constitute professional advice. You should consult with a qualified healthcare professional for medical or dental advice.
User conduct
You agree to use the website for lawful purposes only.
You will not engage in any activities that may disrupt the proper functioning of the website.
Accuracy of information
We strive to provide accurate and up-to-date information on our website. However, bluClinic does not guarantee the accuracy, completeness, or timeliness of the content. Information may be subject to change without notice.
Patient-doctor relationship
Using this website does not establish a patient-doctor relationship. To become a patient, you must schedule an appointment and undergo an examination at our physical location.
Appointment scheduling
The online appointment scheduling feature is provided for your ease.
bluClinic reserves the right to decline or reschedule appointments.
Privacy and Security
Your privacy is important to us.
We collect various types of information in connection with our services, including:
Personal information: When you book an appointment online, we collect personal details such as your name, phone number, and email address.
Technical data: We automatically collect certain information about your device, including your IP address, browser type, operating system, and access times. This helps us improve our website and services.
How we use your information
We use the information we collect for the following purposes:
Appointment management: To schedule and confirm your appointments.
Communication: To contact you regarding your appointments, respond to inquiries, and send updates or promotional materials.
Service improvement: To analyze data and enhance our website and services.
Legal compliance: To comply with applicable laws, regulations, and legal processes.
Sharing your information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
Service providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
Legal requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
Third-party links
Our website may contain links to third-party websites. These links are provided for your convenience, and bluClinic does not endorse or control the content on these external sites.
We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Intellectual property
All content on this website, including text, images, and logos, is the property of bluClinic and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.
Limitation of liability
bluClinic is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the website.
Changes to terms and website
bluClinic reserves the right to update, modify, or discontinue the website and these terms and conditions at any time without notice.
Governing law
These terms and conditions are governed by the laws of Republic of Moldova. By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
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